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Services  /  ADD-ON  /  CRM

A CRM built into your dashboard.

Every lead tracked from first contact to booked job, in one place you can see. We set up your CRM around how your business sells, and it connects to your dashboard so the numbers match the work. It is a separate month-to-month subscription, and your data is yours to take with you.

What's included

One place for every lead.

Contacts, conversations, and where each job stands, without a spreadsheet or a sticky note on the truck dashboard.

  • Contacts, pipeline, and conversation history in one system
  • Follow-up automations built around your sales process
  • Connected to your dashboard reporting
  • Logins for your team to use it every day
  • Up to two hours of setup changes a month, made for you on request
  • Opt-outs and quiet hours handled from day one
  • Your data exported for you whenever you ask

How it works

Three steps, in order.

STEP 1 / SET UP

Built around how you sell

Pipeline stages, fields, and automations that match how your business actually quotes and books.

STEP 2 / CONNECT

Tied to your dashboard

New leads and won jobs from the CRM show up in your dashboard within about 15 minutes, so numbers like jobs won match the work in the pipeline.

STEP 3 / ADJUST

Changed when you need it

New stage, new field, new automation: ask, and we make the change. Two hours of changes a month are included, and we quote anything bigger before we start.

Who does what

Your team uses it. We keep it set up.

Your people work in the CRM every day. Every change to how it is set up goes through us, so nothing gets broken by accident.

  • Your team
    Works in it day to day

    View, add, and edit contacts, move jobs through the pipeline, send and receive messages, and make calls, all from their own logins.

  • Us
    Makes every setup change

    Pipelines, stages, fields, automations, message templates, forms, phone numbers, and user permissions. Email us what you need and we make the change.

  • Allowance
    Two hours of changes a month

    Included in the subscription and counted in 15-minute steps. Unused time does not roll over. We keep a log you can ask to see and tell you when the month's time is used. Anything beyond it we quote first, and nothing starts without your approval.

  • Not included
    Quoted separately, if you want them

    Moving records from another CRM, connecting software other than your dashboard, cleaning up imported records, and training beyond the onboarding session. We never set up messages to purchased or scraped contact lists.

Texting and calling

Messages go out in your name.

Texts and calls are regulated, so the rules are built into the setup from the start.

SENDER

You are the sender

Every message goes out in your business's name, so you need permission from each person you text or call. We set it up; you keep the consent records.

REGISTRATION

Registered to your business

Business texting has to be registered with the carriers under your legal business name. We prepare and submit it with you. The carriers decide approval.

OPT-OUTS

STOP means stop

Opt-out replies are honored right away across every automation and channel. Automated messages only go out between 8 a.m. and 8 p.m. in the recipient's time zone, except an instant reply to someone who just called or texted you.

APPROVAL

You approve every template

No automated message goes live until you approve its wording in writing, and we don't change it afterward without asking you.

Worth knowing

The terms, up front.

The full detail is in the agreement we sign with you. Here is what matters most before you decide.

  • Subscription
    Month to month

    The CRM runs month to month from the day it is set up. Either of us can cancel on thirty days' notice.

  • Data
    Your data is yours

    The software is ours; your contacts, leads, and conversation history are yours. Ask for a copy at any time.

  • Leaving
    Exported within 14 days

    If you cancel, we export your contacts, pipeline, and conversation history and hand them over within 14 days.

  • Costs
    Usage is billed on top

    The monthly fee covers the CRM and your access to it. Text messages, call minutes, phone numbers, email sending, and texting registration are billed by usage on top of it, and there may be a one-time setup fee. Your agreement lists every fee before you sign.

  • Numbers
    Your phone numbers move with you

    We hold the numbers for you. Ask at any time, not only when you leave, and we move them to you, charging only what the carrier charges.

  • Dashboard
    Leads and jobs come from the CRM

    If you cancel the CRM, those numbers stop updating in your dashboard. Reporting for any other service you keep carries on.

  • Platform
    Runs on third-party software

    The CRM runs on an established CRM platform, without a guaranteed uptime. If it goes down, we report it, push for a fix, and tell you.

  • Calls
    No recording inside the CRM

    Calls made or taken inside the CRM are not recorded.

  • Add-on
    A separate subscription

    The CRM sits alongside whichever services you choose, with its own fee. Canceling it does not cancel anything else, and canceling another service does not cancel the CRM.

Ready to keep the crew busy?

Book a growth call and we'll talk through where the CRM fits for your business.

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(760) 917-3197 Book a call